GDPR FAQs
In accordance with GDPR regulations, Freshchat has updated Terms of Service ("ToS") and Privacy Notice ("Notice"). This will be effectiv...
Thu, 13 Sep, 2018 at 10:32 PM
Introduced Data Processing Addendum (DPA) Updated Terms of Service and Privacy Policy to include GDPR provisions Introduced new features in Freshchat to ...
Thu, 13 Sep, 2018 at 10:32 PM
To help customers achieve GDPR compliance, Freshchat has introduced the following new features. At a broader account level, account admins will have the...
Thu, 13 Sep, 2018 at 10:32 PM
If you prefer to get user consent for collecting their data or storing any cookies onFreshchat, we recommend you don’t load the Freshchat widget until the u...
Thu, 13 Sep, 2018 at 10:33 PM
Yes, this is possible. Follow the steps below: Go to Settings Click GDPR under Security and Compliance Click Users In the search bar, search for an ...
Thu, 13 Sep, 2018 at 10:33 PM
Go to Settings Click GDPR under Security and Compliance Click Users In the search bar, search for an user by their name, email address, or other identif...
Tue, 19 Mar, 2019 at 11:31 AM
Send an email from your account admin ID to support@freshchat.com to delete your account.
Thu, 13 Sep, 2018 at 10:33 PM
The following Freshchat messenger/widget code needs to be used based on what’s permitted by the end user to track: Adding the Freshchat web messenger c...
Thu, 13 Sep, 2018 at 10:34 PM
GDPR does not require EU personal data to stay in the EU, nor does it place any new Requested Data restrictions on transfer of personal data outside the EU....
Thu, 13 Sep, 2018 at 10:34 PM
