Can we export conversations from Freshchat?
Modified on: Wed, 2 Jan, 2019 at 6:11 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
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We cannot directly export conversations from Freshchat. However, we can push conversations into Freshdesk as tickets and from there we can get the conversations out.
For this, you need to have a Freshdesk account and must have integrated Freshchat and Freshdesk.
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