Facebook integration assigns chats from the Facebook page to Freshchat group mapped during the integration. Intelliassign should be enabled for that group for the chats to get assigned automatically.
Modified on: Wed, 2 Jan, 2019 at 6:25 PM
Sprout Blossom Garden Estate Forest
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.