We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


  • Check the Notification Settings in mobile. 

  • Check the battery optimization setting for Freshchat app.(set to Don’t optimize)

  • Check the notification permission for the Freshdesk Messaging app.