Localize the Agent interface
Modified on: Thu, 27 Aug, 2020 at 12:36 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
TABLE OF CONTENTS
Localize the Agent Interface
With Freshchat's Localization feature, your agents can use the Agent Interface in their preferred language. Agents can update their preferences in Settings > Profile Settings > Preferred Language.
The Agent interface can be viewed in the following languages.
|Note||Freshchat localization has Right-To-Left (RTL) support for Arabic and Hebrew languages|
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