Localize the Agent Interface

With Freshchat 's Localization feature, your agents can use the Agent Interface in their preferred language. Agents can update their preferences in Admin > Profile Settings > Preferred Language.

Supported languages

The Agent interface can be viewed in the following languages.

Locale name (in English)	Locale code (Mapped in Freshchat )
Arabic	ar
Catalan	ca
Chinese Mainland	zh-cn
Chinese Simplified	zh-tw
Czech	cs
Danish	da
Dutch	nl
English	en-us
Estonian	et
Finnish	fi
French	fr
German	de
Hebrew	he
Hindi	hi
Hungarian	hu
Indonesian	id
Italian	it
Japanese	ja
Korean	ko
Latvian	lv
Malay	ms
Norse	no
Polish	pl
Portuguese - Brazil	pt-br
Portuguese - Portugal	pt-pt
Russian	ru
Slovak	sk
Slovenian	sl
Spanish	es
Spanish Mexico	es-mx
Swedish	sv
Thai	th
Turkish	tr
Ukrainian	uk
Vietnamese	vi
Welsh	cy

Note: Freshchat localization has Right-To-Left (RTL) support for Arabic and Hebrew languages.