TABLE OF CONTENTS


Localize the Agent Interface


With Freshchat's Localization feature, your agents can use the Agent Interface in their preferred language. Agents can update their preferences in Settings > Profile Settings > Preferred Language.




Supported languages


The Agent interface can be viewed in the following languages.


Locale name (in English)

Locale code (Mapped in Freshchat)

Arabic

ar

Catalan

ca

Chinese Mainland

zh-cn

Chinese Simplified

zh-tw

Czech

cs

Danish

da

Dutch

nl

English

en-us

Estonian

et

Finnish

fi

French

fr

German

de

Hebrew

he

Hindi

hi

Hungarian

hu

Indonesian

id

Italian

it

Japanese

ja

Korean

ko

Latvian

lv

Malay

ms

Norse

no

Polish

pl

Portuguese - Brazil

pt-br

Portuguese - Portugal

pt-pt

Russian

ru

Slovak

sk

Slovenian

sl

Spanish

es

Spanish Mexico

es-mx

Swedish

sv

Thai

th

Turkish

tr

Ukrainian

uk

Vietnamese

vi

Welsh

cy


Note
Freshchat localization has Right-To-Left (RTL) support for Arabic and Hebrew languages