The data will be created as a user property on Freshchat to further run campaigns or have personalized follow-up bot conversations(using placeholders)
The data will be auto-uploaded on Freshsales CRM
We will also support export to other CRMs listed on our marketplace in the future
Will data collected by Custom Bots be synced in a CRM or other apps? Which apps will Custom Bots connect with?
Modified on: Thu, 12 Dec, 2019 at 11:52 AM
To read about this feature on Freshdesk Mint, refer to this article instead
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