If you’ve signed up for Freshchat before April 29, 2021, read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshchat after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
April 29, 2021, continue reading.
Will data collected by Custom Bots be synced in a CRM or other apps? Which apps will Custom Bots connect with?
Modified on: Thu, 12 Dec, 2019 at 11:52 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
Sprout
Blossom
Garden
Estate
Forest
The data will be created as a user property on Freshchat to further run campaigns or have personalized follow-up bot conversations(using placeholders)
The data will be auto-uploaded on Freshsales CRM
We will also support export to other CRMs listed on our marketplace in the future
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