Yes. Customers can choose to trigger or not trigger a custom bot in or outside Business Hours. They can enable this setting under Message Channels > Select the name of the Channel > Trigger bot flow.
Is it possible to trigger different bots based on business hours?
Modified on: Thu, 12 Dec, 2019 at 11:54 AM
Applicable plans
Sprout
Blossom
Garden
Estate
Forest
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