General FAQs

• Unable to convert Freshchat conversation into Freshdesk ticket

  Wed, 2 Aug, 2023 at 7:48 PM
• How can I change who is the account Admin for Freshchat ?

  Mon, 6 Jun, 2022 at 3:42 PM
• I have GCM project but Freshchat allows only FCM key, Do I have to create a new FCM project?

  Mon, 6 Jun, 2022 at 3:41 PM
• I am trying to integrate Freshchat with Support Desk but I don't see Freshchat under support channels on Support Desk.

  Wed, 2 Aug, 2023 at 7:48 PM
• How to disable push notifications for customers?

  Wed, 2 Jan, 2019 at 1:09 PM