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Solution home Freshchat FAQs General FAQs

Unable to convert Freshchat conversation into Freshdesk ticket

Modified on: Wed, 2 Aug, 2023 at 7:48 PM

You can integrate your Freshchat with Freshdesk account. Please check whether the Freshdesk account is integrated correctly. Try to Sync Fields from Freshdesk again in case you made any changes to the Freshdesk labels or fields.