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    If you’ve signed up for Freshchat before April 29, 2021, read the old articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
    April 29, 2021, continue reading.
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    If you’ve signed up for Freshdesk Messaging after April 29, 2021, read the new articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up before
    April 29, 2021, continue reading.
    Solution home Freshchat Bot builder

    3. Advanced configurations

    Learn more about setting up APIs, custom properties, functions, multilingual settings, and more in the bot builder.

    • Languages supported by the bot builder - chatbot flows
      Wed, 15 Feb, 2023 at 4:10 PM
    • Setting up bots in multiple languages for customers across the world
      Wed, 15 Feb, 2023 at 5:08 PM
    • Deploying multilingual flows with the bot builder
      Wed, 15 Feb, 2023 at 4:21 PM
    • Setting up your API Library in the bot builder
      Mon, 12 Dec, 2022 at 7:18 PM
    • Making use of custom and default properties in the bot builder
      Mon, 6 Jun, 2022 at 3:43 PM
    • How to set up custom properties in the bot builder?
      Sat, 5 Nov, 2022 at 10:54 PM
    • Making use of Named-Entity Recognition (NER) in the bot builder
      Mon, 11 Oct, 2021 at 1:23 PM
    • Conversation settings in the chatbot builder
      Mon, 6 Jun, 2022 at 3:44 PM
    • Using custom Javascript functions with bots
      Wed, 22 Dec, 2021 at 6:45 PM
    • Using functions in the bot builder
      Wed, 29 Mar, 2023 at 6:27 PM
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