<!-- Body -->
<script>
  function initFreshChat() {
    window.fcWidget.init({
      token: "WEB_CHAT_TOKEN",
      host: "https://wchat.freshchat.com"
    });
  }
  function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="https://wchat.freshchat.com/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);
</script>
<!-- Body -->

Note:
Replace ‘Web Chat Token’ in the above code with your Freshchat token by going to Admin > Web Messenger. Paste the code snippet on every page of your website where you want Freshchat to appear.

function initFreshChat() {
 window.fcWidget.init({
  token: "WEB_CHAT_TOKEN",
  host: "WEB_CHAT_URL",
  externalId: '1234567',
  restoredId: restoreId?   restoreId : null,
 });     window.fcWidget.on('widget:loaded', function() { 
       window.fcWidget.user.get(function(resp) {
	 var status = resp && resp.status,
	 data = resp && resp.data;
	 if (status !== 200) {
	   window.fcWidget.user.setProperties({
	   firstName: "John", //user's first name
	   lastName: "Doe", //user's last name
	   email: "[email protected]", //user's email address
	   phone: "8668323090", //phone number without country code
	   phoneCountryCode: "+1",  // phone's country code
	   plan: "Estate",  // user's meta property 1
	   status: "Active", // user's meta property 2
	  "Last Payment": "12th August" // user's meta property 3
	});
	window.fcWidget.on('user:created', function(resp) {
	  var status = resp && resp.status,
	  data = resp && resp.data;
	  if (status === 200) {
	    if (data.restoreId) {
		// Update restoreId in your database
	       }
              }
            });
           }
        });
     });
}
function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="WEB_CHAT_URL/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);
<!--Body-->
<!-- Body -->

• External ID - This has to be unique to each logged-in user. This information should be passed to Freshchat from your side. For example, a user’s email ID can be their external ID.
• Restore ID - This will be created by Freshchat when a logged-in user (from your web app) initiates a conversation on Freshchat for the first time. Restore ID is also unique to each user. This ID will be passed to your website from Freshchat on the user creation callback function. You need to store this ID in your database. 

The next time the same user starts a conversation through Freshchat from a different browser or app, this restore ID, along with the external ID must be passed from your side to Freshchat for the user conversation to be restored. Otherwise, every conversation initiated by the user on a new/fresh browser session will create a new user and the conversation history will be lost.

Note: Replace ‘Web Chat Token’ in the above code with your Freshchat token by going to Admin > Web Messenger.

Replace user values with your placeholders.

Paste the code snippet on every page of your website where you want Freshchat to appear.

<!-- Body -->
<script>
  function initFreshChat() {
    window.fcWidget.init({
      token: "WEB_CHAT_TOKEN",
      host: "https://wchat.freshchat.com",
    siteId: "UNIQUE_SITE_ID"
    });
  }
  function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="https://wchat.freshchat.com/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);
</script>
<!-- Body -->

Install Freshchat (Freshchat) on your WordPress site

You can install Freshchat (Freshchat) on your WordPress site with a few easy steps and start interacting with customers and visitors.

1. Login to your WordPress account. Go to Plugins > Add New.

2. Search for Freshchat plugin > Install > Activate.

Now you can find the Freshchat plugin in your side panel. 

3. Click on Freshchat and select Enabled from the drop-down. 

4. Paste this code in WordPress and save changes. 

Install Freshchat (Freshchat) on your Shopify site

Installing Freshchat (Freshchat) on your Shopify site is super easy.

1. Login to your Freshchat account. Go to Admin > Integrations > Shopify and click on ‘Click here’.

2. You will be taken to shopify.freshchat.com. Here, type your shopify domain name and click Install.

3. You will be redirected to your Shopify account if you’re already logged in.

4. Click Install app > enter your Freshchat token > Save.

You can find your Freshchat token by going to Admin > Web Messenger > Step 2.

Your integration is now complete.

<script>
  function initFreshChat() {
    window.fcWidget.init({
      token: "WEB_CHAT_TOKEN",
      host: "https://wchat.freshchat.com"
    });
  }
  function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="https://wchat.freshchat.com/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);
</script>