Inbox related FAQs

What are the three filters in a Priority Inbox?
First Response Due: All conversations that require an initial response from the team member are displayed when this filter is applied. Response Due: All ...
Wed, 5 Sep, 2018 at 11:06 AM
How is Priority Inbox helpful?
Priority Inbox helps team members respond to conversations starting from the top of their view, without having to think through and select which conversatio...
Wed, 5 Sep, 2018 at 11:06 AM
When should I enable Priority Inbox?
Each business has a way of operation and the priority inbox or inbox with all conversations may change according to the needs of different businesses. The b...
Wed, 5 Sep, 2018 at 11:06 AM
How to enable Priority Inbox for my account?
It is team member specific and everyone will have to enable it individually. To enable Priority Inbox, simply pick the first icon from the two on top of ...
Wed, 5 Sep, 2018 at 11:07 AM