We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Engage your customers and leads by sending proactive contextual messages at the right time in Freshchat . Nurture prospects, onboard new users, upsell to customers, and re-engage users by sending targeted email, in-app, and push messages based on their actions within your app/website. 

You can create three types of campaigns in Freshchat ,

You can send Targeted Messages and Emails only to users who have previously interacted with you on Freshchat .