Engage your customers and leads by sending proactive contextual messages at the right time in Freshchat . Nurture prospects, onboard new users, upsell to customers, and re-engage users by sending targeted email, in-app, and push messages based on their actions within your app/website. 

You can create three types of campaigns in Freshchat ,

• Triggered messages for visitors

• Targeted Messages for logged in customers

• And, Email Campaigns (Scheduled Emails and Triggered Emails)

You can send Targeted Messages and Emails only to users who have previously interacted with you on Freshchat .