We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

On the Dashboard, you will be able to view the number of incoming conversations on a given day. You can also see hourly comparisons for:

  • Incoming conversations volume today vs the volume on the same day last week

  • Incoming conversations vs the resolved conversations for the current day. This will help you identity workload and roadblocks and allocate resources accordingly.