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    If you’ve signed up for Freshchat before April 29, 2021, read the old articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
    April 29, 2021, continue reading.
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    If you’ve signed up for Freshdesk Messaging after April 29, 2021, read the new articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up before
    April 29, 2021, continue reading.
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    • Engage proactively with Triggered Messages
      Thu, 10 Oct, 2019 at 3:39 PM
    • Target users with In-App Campaigns
      Thu, 10 Oct, 2019 at 3:40 PM
    • Understand your leads
      Thu, 10 Oct, 2019 at 3:41 PM
    • Set up Business Hours by Groups
      Thu, 10 Oct, 2019 at 3:42 PM
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      Thu, 10 Oct, 2019 at 3:43 PM
    • Set rules to auto-assign conversations to specific teams
      Thu, 10 Oct, 2019 at 3:44 PM
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      Thu, 10 Oct, 2019 at 3:45 PM
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      Thu, 10 Oct, 2019 at 3:46 PM
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      Mon, 24 Feb, 2020 at 11:58 AM
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