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    If you’ve signed up for Freshchat before April 29, 2021, read the old articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
    April 29, 2021, continue reading.
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    If you’ve signed up for Freshdesk Messaging after April 29, 2021, read the new articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up before
    April 29, 2021, continue reading.
    Solution home Freshdesk Messaging Bot builder

    2. The basics of building your first bot

    Get started with the basics of the Freshchat bot builder and build your first bot

    • How to build a simple bot flow with the bot builder
      Sat, 14 Aug, 2021 at 2:28 PM
    • Configuring dialogs in the bot builder
      Fri, 1 Apr, 2022 at 11:45 AM
    • What are the different input options available in the bot builder?
      Sat, 14 Aug, 2021 at 2:02 PM
    • Using Multiselect in your bot conversation
      Sat, 14 Aug, 2021 at 2:04 PM
    • Configuring conditional flows in the bot builder
      Sat, 14 Aug, 2021 at 2:09 PM
    • Setting up Quick Actions in a bot conversation
      Thu, 12 May, 2022 at 11:46 AM
    • Configuring Answers in the bot builder
      Wed, 16 Feb, 2022 at 10:46 AM
    • Configuring Actions in the bot builder
      Sat, 14 Aug, 2021 at 2:32 PM
    • Versioning in the bot builder
      Sat, 14 Aug, 2021 at 2:32 PM
    • Knowledge sources for the bot builder
      Sat, 14 Aug, 2021 at 2:15 PM
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