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    If you’ve signed up for Freshchat before April 29, 2021, read the old articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
    April 29, 2021, continue reading.
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    If you’ve signed up for Freshdesk Messaging after April 29, 2021, read the new articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up before
    April 29, 2021, continue reading.
    Solution home Freshchat Bot builder

    4. Choosing the right widget

    The Freshchat bot builder comes equipped with two widget types — the conversations widget, and the self-service widget.

    • Differences between all the deploy options (using the self-service widget, conversations widget & messaging channels)
      Wed, 14 Dec, 2022 at 1:46 PM
    • A quick introduction to the self-service widget
      Mon, 6 Jun, 2022 at 3:43 PM
    • What are the input options offered by the bot builder?
      Mon, 13 Mar, 2023 at 8:06 PM
    • Customizing your self-service widget
      Wed, 3 Aug, 2022 at 3:25 PM
    • A quick introduction to the conversations widget
      Mon, 19 Dec, 2022 at 3:03 PM
    • Self-service widget - URLs allowlist
      Tue, 19 Jul, 2022 at 12:12 PM
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