What kind of rich media support is offered while creating FAQs?
Modified on: Thu, 26 Apr, 2018 at 12:22 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
To add additional clarity and context to your FAQs, you can include images or videos to your FAQ content. Achieve this by using the Insert Image/Video option at the top of FAQ text editor bar. You can also use the deep link option on FAQ text editor to hyperlink texts with a URL.
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