We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
It will show an error message and ask the customer to provide the right input twice and if the customer still asks a question, the chat will be automatically transferred to an agent.