Save time with Keyboard Shortcuts

With Freshchat 's keyboard shortcuts you can carry out common actions with speed. Just click command + / on Mac or Ctrl + / on Windows from your Team Inbox. You can also access keyboard shortcuts by clicking on your profile image at the top right corner.

You’ll get a slide-out on the right pane of your Team Inbox with a list of all available shortcuts.

Here’s a list of keyboard shortcuts available for Mac

Actions	Shortcut Keys
Resolve	command + y
Send & Resolve	command + option + enter
Next/Prev Conversation	option + ↑/↓
Toggle Intelliassign On/Off	option + shift + i
Toggle Reply/Private Note	command + shift + ’
Open Custom View	command + shift + u

And here’s a list of keyboard shortcuts available for Windows,

Actions	Shortcut Keys
Resolve	ctrl + y
Send & Resolve	ctrl + alt+ enter
Next/Prev Conversation	alt + ↑/↓
Toggle Intelliassign On/Off	alt + shift + i
Toggle Reply/Private Note	ctrl + shift + ’
Open Custom View	ctrl + shift + u