Modified on: Thu, 12 Nov, 2020 at 5:10 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Save time with Keyboard Shortcuts
With Freshchat’s keyboard shortcuts you can carry out common actions with speed. Just click command + / on Mac or Ctrl + / on Windows from your Team Inbox. You can also access keyboard shortcuts by clicking on your profile image at the top right corner.
You’ll get a slide-out on the right pane of your Team Inbox with a list of all available shortcuts.
Here’s a list of keyboard shortcuts available for Mac
And here’s a list of keyboard shortcuts available for Windows,
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