Troubleshooting Videos : Freshchat

Troubleshooting Videos

If you’ve signed up for Freshchat after April 9, 2021, read the new articles. Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before April 9, 2021, continue reading.

read the new articles. Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after April 9, 2021, continue reading.

Logs Troubleshooting

Tue, 19 Mar, 2019 at 8:51 AM
Magento 1.x

Tue, 26 May, 2020 at 1:37 PM
Multilingual FAQ's

Fri, 5 Apr, 2019 at 6:59 PM
Multilingual message channels

Fri, 5 Apr, 2019 at 6:57 PM
Notifications Troubleshooting

Tue, 26 May, 2020 at 1:37 PM
Pre-Chat form with Shopify Website

Mon, 12 Aug, 2019 at 2:19 PM
Priority Inbox

Fri, 5 Apr, 2019 at 6:52 PM
Why are all chats named as Jon Doe/ How to identify your website logged in users

Tue, 9 Apr, 2019 at 1:17 AM
Widget Customisation: Background colour and Size

Fri, 5 Apr, 2019 at 6:38 PM
Widget Customisation: Custom Image

Fri, 5 Apr, 2019 at 6:47 PM