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Freshworks
Go to Freshdesk
Contact Support
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
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Knowledge base
Explore How-To's and learn best practices from our knowledge base.
Get Started
Activate your Freshdesk Messaging account, customize the messenger to reflect your brand and invite team members to Freshdesk Messaging (formerly Freshchat)
Freshdesk Messaging Admin Guide
Learn all about setting up Freshdesk Messaging to offer messaging and chatbot-first support for Admins
Freshdesk Messaging Agent Guide
Learn all about setting up Freshdesk Messaging to offer messaging and chatbot-first support for Agents
Features in Freshdesk Messaging
Learn about all the features available in Freshdesk Messaging that will delight your customers
Freshdesk Messaging on Mobile
Take your live-chat, messaging, and bots for customer service with Freshdesk Messaging to your customers wherever they are.
Native Integrations
Integrate Freshdesk Messaging with all your favorite apps and easily delight your customers with information from all your systems in one place.
Social Channels
Easily integrate all your social channels with Freshdesk Messaging and delight your customers across your social media.
APIs
Customize, extend, and enhance Freshdesk Messaging's core workflows through powerful APIs that connect with all your preferred apps and systems.
Freshdesk Messaging FAQs
Find answers to all your frequently asked questions about Freshdesk Messaging (formerly Freshchat) and get started delighting your customers, fast.
Freshdesk Messaging Videos
Learn all about using Freshdesk Messaging with videos that walk you through everything about Freshdesk Messaging (formerly Freshchat)
Product Tours
Product tour videos that will walk you through Freshdesk Messaging and what it has to offer.
Freshdesk Messaging Analytics
Make data-driven decisions using deep insights into your chat conversation, bot performance, bot flows and session consumptions
Freshdesk Messaging Bot builder
Build and deploy chatbots on Freshdesk Messaging, without having to code. Provide resolutions and empower customers to help themselves.