We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

How to resolve a conversation?

Once a conversation is complete, simply click 'Resolve' to resolve it. Once you resolve a conversation, it’ll be visible in the Resolved conversations view.

How to reopen a conversation?

You can also reopen a resolved conversation if the need arises by clicking 'Reopen'.

Bulk Actions - How to resolve multiple conversations at once?

You can Select All or select multiple conversations and resolve, reply to, and assign them to a group/team member.