If you’ve signed up for Freshchat before April 29, 2021, read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshchat after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
April 29, 2021, continue reading.
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans. We assure you that this change will not impact your product experience, and no action is required on your part.
Freshchat Agent Portal :
Here is the list of domains you have to allow at your end to start using Freshchat :
Category
US
EU
IN
AU
Freshworks
*.freshworks.com
*.freshworks.com
*.freshworks.com
*.freshworks.com
*.myfreshworks.com
*.myfreshworks.com
*.myfreshworks.com
*.myfreshworks.com
*.webpush.freshchat.com
*.webpush.freshchat.com
*.webpush.freshchat.com
*.webpush.freshchat.com
*.freshchat.com
*.freshchat.com
*.freshchat.com
*.freshchat.com
*.eu.freshchat.com
*.in.freshchat.com
*.au.freshchat.com
*.freshmarketer.com
*.freshmarketer.com
*.freshmarketer.com
*.freshmarketer.com
*.freshworksapi.com
*.freshworksapi.com
*.freshworksapi.com
*.freshworksapi.com
*.freshreports.com
*.freshreports.com
*.freshreports.com
*.freshreports.com
*.appgallery.freshworks.com
*.appgallery-euc.freshworks.com
*.appgallery-ind.freshworks.com
*.appgallery-aus.freshworks.com
*.freshbots.ai
*.freshbots.ai
*.freshbots.ai
*.freshbots.ai
*.freddyproject.com
*.freddyproject.com
*.freddyproject.com
*.freddyproject.com
*.prod.freddyproject.com
*.eu-central-1-prod.freddyproject.com
*.ap-south-1-prod.freddyproject.com
*.ap-southeast-2-prod.freddyproject.com
*.freshdev.io
*.freshdev.io
*.freshdev.io
*.freshdev.io
*.haystack.es
*.haystack.es
*.haystack.es
*.haystack.es
Pictures & Attachments
fc-use1-00-pics-bkt-00.s3.amazonaws.com
fc-use1-00-pics-bkt-00.s3.amazonaws.com
fc-use1-00-pics-bkt-00.s3.amazonaws.com
fc-use1-00-pics-bkt-00.s3.amazonaws.com
s3.amazonaws.com
s3.amazonaws.com
s3.amazonaws.com
s3.amazonaws.com
Billing & Payment
*.chargebee.com
*.chargebee.com
*.chargebee.com
*.chargebee.com
*.chargebeestatic.com
*.chargebeestatic.com
*.chargebeestatic.com
*.chargebeestatic.com
*.stripe.com
*.stripe.com
*.stripe.com
*.stripe.com
Miscellaneous
inlinemanual.com
inlinemanual.com
inlinemanual.com
inlinemanual.com
*.inlinemanual.com
*.inlinemanual.com
*.inlinemanual.com
*.inlinemanual.com
*.getbeamer.com
*.getbeamer.com
*.getbeamer.com
*.getbeamer.com
heapanalytics.com
heapanalytics.com
heapanalytics.com
heapanalytics.com
*.heapanalytics.com
*.heapanalytics.com
*.heapanalytics.com
*.heapanalytics.com
*.sentry-cdn.com
*.sentry-cdn.com
*.sentry-cdn.com
*.sentry-cdn.com
*.appcues.net
*.appcues.net
*.appcues.net
*.appcues.net
*.appcues.com
*.appcues.com
*.appcues.com
*.appcues.com
polyfill.io
polyfill.io
polyfill.io
polyfill.io
sentry.io
sentry.io
sentry.io
sentry.io
*.recaptcha.net
*.recaptcha.net
*.recaptcha.net
*.recaptcha.net
*.gstatic.com
*.gstatic.com
*.gstatic.com
*.gstatic.com
*.wistia.com
*.wistia.com
*.wistia.com
*.wistia.com
embedwistia-a.akamaihd.net
embedwistia-a.akamaihd.net
embedwistia-a.akamaihd.net
embedwistia-a.akamaihd.net
media.giphy.com
media.giphy.com
media.giphy.com
media.giphy.com
CDN
d2uy6ubiilaqku.cloudfront.net
d2uy6ubiilaqku.cloudfront.net
d2uy6ubiilaqku.cloudfront.net
d2uy6ubiilaqku.cloudfront.net
d3b8kxken7scg5.cloudfront.net
d3b8kxken7scg5.cloudfront.net
d3b8kxken7scg5.cloudfront.net
d3b8kxken7scg5.cloudfront.net
d3h0owdjgzys62.cloudfront.net
d3h0owdjgzys62.cloudfront.net
d3h0owdjgzys62.cloudfront.net
d3h0owdjgzys62.cloudfront.net
d2uy6ubiilaqku.cloudfront.net
d2uy6ubiilaqku.cloudfront.net
d2uy6ubiilaqku.cloudfront.net
d2uy6ubiilaqku.cloudfront.net
d2sq1ls4tm6x2u.cloudfront.net
d2sq1ls4tm6x2u.cloudfront.net
d2sq1ls4tm6x2u.cloudfront.net
d2sq1ls4tm6x2u.cloudfront.net
dgkxwewtzsnml.cloudfront.net
dgkxwewtzsnml.cloudfront.net
dgkxwewtzsnml.cloudfront.net
dgkxwewtzsnml.cloudfront.net
d1h1clvcju65jp.cloudfront.net
d1h1clvcju65jp.cloudfront.net
d1h1clvcju65jp.cloudfront.net
d1h1clvcju65jp.cloudfront.net
Widget Preview
codepen.io
codepen.io
codepen.io
codepen.io
cdpn.io
cdpn.io
cdpn.io
cdpn.io
*.codepen.io
*.codepen.io
*.codepen.io
*.codepen.io
Integrations:
Whitelist appropriate Product and customer-specific domains for the below integrations:
Facebook Messenger
Shopify - Chat
Google Calendar
Whatsapp
Apple Business Chat
Line Messenger
Slack
Clearbit
WordPress
Freshchat Visitor Widget :
Allow the below list of domains from your end to start using the Freshchat widget