We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
Freshchat Agent Portal :
Here is the list of domains you have to allow at your end to start using Freshchat :
| Category | US | EU | IN | AU |
|---|---|---|---|---|
Freshworks | *.freshworks.com | *.freshworks.com | *.freshworks.com | *.freshworks.com |
| *.myfreshworks.com | *.myfreshworks.com | *.myfreshworks.com | *.myfreshworks.com | |
| *.webpush.freshchat.com | *.webpush.freshchat.com | *.webpush.freshchat.com | *.webpush.freshchat.com | |
| *.freshchat.com | *.freshchat.com | *.freshchat.com | *.freshchat.com | |
| *.eu.freshchat.com | *.in.freshchat.com | *.au.freshchat.com | ||
| *.freshmarketer.com | *.freshmarketer.com | *.freshmarketer.com | *.freshmarketer.com | |
| *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com | |
| *.freshreports.com | *.freshreports.com | *.freshreports.com | *.freshreports.com | |
| *.appgallery.freshworks.com | *.appgallery-euc.freshworks.com | *.appgallery-ind.freshworks.com | *.appgallery-aus.freshworks.com | |
| *.freshbots.ai | *.freshbots.ai | *.freshbots.ai | *.freshbots.ai | |
| *.freddyproject.com | *.freddyproject.com | *.freddyproject.com | *.freddyproject.com | |
| *.prod.freddyproject.com | *.eu-central-1-prod.freddyproject.com | *.ap-south-1-prod.freddyproject.com | *.ap-southeast-2-prod.freddyproject.com | |
| *.freshdev.io | *.freshdev.io | *.freshdev.io | *.freshdev.io | |
| *.haystack.es | *.haystack.es | *.haystack.es | *.haystack.es | |
Pictures & Attachments | fc-use1-00-pics-bkt-00.s3.amazonaws.com | fc-use1-00-pics-bkt-00.s3.amazonaws.com | fc-use1-00-pics-bkt-00.s3.amazonaws.com | fc-use1-00-pics-bkt-00.s3.amazonaws.com |
| s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com | |
Billing & Payment | *.chargebee.com | *.chargebee.com | *.chargebee.com | *.chargebee.com |
| *.chargebeestatic.com | *.chargebeestatic.com | *.chargebeestatic.com | *.chargebeestatic.com | |
| *.stripe.com | *.stripe.com | *.stripe.com | *.stripe.com | |
Miscellaneous | inlinemanual.com | inlinemanual.com | inlinemanual.com | inlinemanual.com |
| *.inlinemanual.com | *.inlinemanual.com | *.inlinemanual.com | *.inlinemanual.com | |
| *.getbeamer.com | *.getbeamer.com | *.getbeamer.com | *.getbeamer.com | |
| heapanalytics.com | heapanalytics.com | heapanalytics.com | heapanalytics.com | |
| *.heapanalytics.com | *.heapanalytics.com | *.heapanalytics.com | *.heapanalytics.com | |
| *.sentry-cdn.com | *.sentry-cdn.com | *.sentry-cdn.com | *.sentry-cdn.com | |
| *.appcues.net | *.appcues.net | *.appcues.net | *.appcues.net | |
| *.appcues.com | *.appcues.com | *.appcues.com | *.appcues.com | |
| polyfill.io | polyfill.io | polyfill.io | polyfill.io | |
| sentry.io | sentry.io | sentry.io | sentry.io | |
| *.recaptcha.net | *.recaptcha.net | *.recaptcha.net | *.recaptcha.net | |
| *.gstatic.com | *.gstatic.com | *.gstatic.com | *.gstatic.com | |
| *.wistia.com | *.wistia.com | *.wistia.com | *.wistia.com | |
| embedwistia-a.akamaihd.net | embedwistia-a.akamaihd.net | embedwistia-a.akamaihd.net | embedwistia-a.akamaihd.net | |
| media.giphy.com | media.giphy.com | media.giphy.com | media.giphy.com | |
CDN | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net |
| d3b8kxken7scg5.cloudfront.net | d3b8kxken7scg5.cloudfront.net | d3b8kxken7scg5.cloudfront.net | d3b8kxken7scg5.cloudfront.net | |
| d3h0owdjgzys62.cloudfront.net | d3h0owdjgzys62.cloudfront.net | d3h0owdjgzys62.cloudfront.net | d3h0owdjgzys62.cloudfront.net | |
| d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | d2uy6ubiilaqku.cloudfront.net | |
| d2sq1ls4tm6x2u.cloudfront.net | d2sq1ls4tm6x2u.cloudfront.net | d2sq1ls4tm6x2u.cloudfront.net | d2sq1ls4tm6x2u.cloudfront.net | |
| dgkxwewtzsnml.cloudfront.net | dgkxwewtzsnml.cloudfront.net | dgkxwewtzsnml.cloudfront.net | dgkxwewtzsnml.cloudfront.net | |
| d1h1clvcju65jp.cloudfront.net | d1h1clvcju65jp.cloudfront.net | d1h1clvcju65jp.cloudfront.net | d1h1clvcju65jp.cloudfront.net | |
| Widget Preview | codepen.io | codepen.io | codepen.io | codepen.io |
| cdpn.io | cdpn.io | cdpn.io | cdpn.io | |
| *.codepen.io | *.codepen.io | *.codepen.io | *.codepen.io | |
| RTS | wss://rts-us-fcht.freshworksapi.com https://rts-us.freshworksapi.com https://rts-us-fcht.freshworksapi.com | wss://rts-euc-fcht.freshworksapi.com https://rts-euc.freshworksapi.com/ https://rts-euc-fcht.freshworksapi.com/ | wss://rts-in-fcht.freshworksapi.com https://rts-in.freshworksapi.com/ https://rts-in-fcht.freshworksapi.com | wss://rts-aus-fcht.freshworksapi.com https://rts-aus.freshworksapi.com https://rts-aus-fcht.freshworksapi.com/ |
Integrations:
Whitelist appropriate Product and customer-specific domains for the below integrations:
- Facebook Messenger
- Shopify - Chat
- Google Calendar
- Apple Business Chat
- Line Messenger
- Slack
- Clearbit
- WordPress
Freshchat Visitor Widget :
Allow the below list of domains from your end to start using the Freshchat widget
| US | EU | IN | AU |
|---|---|---|---|
| *.freshchat.com | *.eu.freshchat.com | *.in.freshchat.com | *.au.freshchat.com |
| *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com | *.freshworksapi.com |
| *.webpush.freshchat.com | *.webpush.eu.freshchat.com | *.webpush.in.freshchat.com | *.webpush.au.freshchat.com |
| s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com | s3.amazonaws.com |
| fc-use1-00-pics-bkt-00.s3.amazonaws.com | fc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.com | fc-aps1-00-pics-bkt-00.s3.ap-south-1.amazonaws.com | fc-apse2-00-pics-bkt-00.s3.ap-southeast-2.amazonaws.com |
| *.freddyproject.com | *.freddyproject.com | *.freddyproject.com | *.freddyproject.com |
| *.prod.freddyproject.com | *.eu-central-1-prod.freddyproject.com | *.ap-south-1-prod.freddyproject.com | *.ap-southeast-2-prod.freddyproject.com |
