We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


Freshchat Agent Portal :

Here is the list of domains you have to allow at your end to start using Freshdesk Messaging (formerly Freshchat):


CategoryUSEUINAU

Freshworks

*.freshworks.com *.freshworks.com*.freshworks.com*.freshworks.com
*.myfreshworks.com*.myfreshworks.com*.myfreshworks.com*.myfreshworks.com
*.webpush.freshchat.com*.webpush.freshchat.com*.webpush.freshchat.com*.webpush.freshchat.com
*.freshchat.com*.freshchat.com*.freshchat.com*.freshchat.com

*.eu.freshchat.com*.in.freshchat.com*.au.freshchat.com
*.freshmarketer.com*.freshmarketer.com*.freshmarketer.com*.freshmarketer.com
*.freshworksapi.com*.freshworksapi.com*.freshworksapi.com*.freshworksapi.com
*.freshreports.com*.freshreports.com*.freshreports.com*.freshreports.com
*.appgallery.freshworks.com*.appgallery-euc.freshworks.com*.appgallery-ind.freshworks.com*.appgallery-aus.freshworks.com
*.freshbots.ai*.freshbots.ai*.freshbots.ai*.freshbots.ai
*.freddyproject.com*.freddyproject.com*.freddyproject.com*.freddyproject.com
*.prod.freddyproject.com*.eu-central-1-prod.freddyproject.com*.ap-south-1-prod.freddyproject.com*.ap-southeast-2-prod.freddyproject.com
*.freshdev.io*.freshdev.io*.freshdev.io*.freshdev.io
*.haystack.es*.haystack.es*.haystack.es*.haystack.es

Pictures & Attachments

fc-use1-00-pics-bkt-00.s3.amazonaws.comfc-use1-00-pics-bkt-00.s3.amazonaws.comfc-use1-00-pics-bkt-00.s3.amazonaws.comfc-use1-00-pics-bkt-00.s3.amazonaws.com
s3.amazonaws.coms3.amazonaws.coms3.amazonaws.coms3.amazonaws.com

Billing & Payment

*.chargebee.com*.chargebee.com*.chargebee.com*.chargebee.com
*.chargebeestatic.com*.chargebeestatic.com*.chargebeestatic.com*.chargebeestatic.com
*.stripe.com*.stripe.com*.stripe.com*.stripe.com

Miscellaneous

inlinemanual.cominlinemanual.cominlinemanual.cominlinemanual.com
*.inlinemanual.com*.inlinemanual.com*.inlinemanual.com*.inlinemanual.com
*.getbeamer.com*.getbeamer.com*.getbeamer.com*.getbeamer.com
heapanalytics.comheapanalytics.comheapanalytics.comheapanalytics.com
*.heapanalytics.com*.heapanalytics.com*.heapanalytics.com*.heapanalytics.com
*.sentry-cdn.com*.sentry-cdn.com*.sentry-cdn.com*.sentry-cdn.com
*.appcues.net*.appcues.net*.appcues.net*.appcues.net
*.appcues.com*.appcues.com*.appcues.com*.appcues.com
polyfill.iopolyfill.iopolyfill.iopolyfill.io
sentry.iosentry.iosentry.iosentry.io
*.recaptcha.net*.recaptcha.net*.recaptcha.net*.recaptcha.net
*.gstatic.com*.gstatic.com*.gstatic.com*.gstatic.com
*.wistia.com*.wistia.com*.wistia.com*.wistia.com
embedwistia-a.akamaihd.netembedwistia-a.akamaihd.netembedwistia-a.akamaihd.netembedwistia-a.akamaihd.net
media.giphy.commedia.giphy.commedia.giphy.commedia.giphy.com

CDN

d2uy6ubiilaqku.cloudfront.netd2uy6ubiilaqku.cloudfront.netd2uy6ubiilaqku.cloudfront.netd2uy6ubiilaqku.cloudfront.net
d3b8kxken7scg5.cloudfront.netd3b8kxken7scg5.cloudfront.netd3b8kxken7scg5.cloudfront.netd3b8kxken7scg5.cloudfront.net
d3h0owdjgzys62.cloudfront.netd3h0owdjgzys62.cloudfront.netd3h0owdjgzys62.cloudfront.netd3h0owdjgzys62.cloudfront.net
d2uy6ubiilaqku.cloudfront.netd2uy6ubiilaqku.cloudfront.netd2uy6ubiilaqku.cloudfront.netd2uy6ubiilaqku.cloudfront.net
d2sq1ls4tm6x2u.cloudfront.netd2sq1ls4tm6x2u.cloudfront.netd2sq1ls4tm6x2u.cloudfront.netd2sq1ls4tm6x2u.cloudfront.net
dgkxwewtzsnml.cloudfront.netdgkxwewtzsnml.cloudfront.netdgkxwewtzsnml.cloudfront.netdgkxwewtzsnml.cloudfront.net
d1h1clvcju65jp.cloudfront.netd1h1clvcju65jp.cloudfront.netd1h1clvcju65jp.cloudfront.netd1h1clvcju65jp.cloudfront.net
Widget Previewcodepen.iocodepen.iocodepen.iocodepen.io
cdpn.iocdpn.iocdpn.iocdpn.io
*.codepen.io*.codepen.io*.codepen.io*.codepen.io

Integrations:


Whitelist appropriate Product and customer-specific domains for the below integrations:

  • Facebook Messenger
  • Shopify - Chat
  • Google Calendar
  • Whatsapp
  • Apple Business Chat
  • Line Messenger
  • Slack
  • Clearbit
  • WordPress

Freshchat Visitor Widget :

Allow the below list of domains from your end to start using the Freshdesk Messaging widget


USEUINAU
*.freshchat.com*.eu.freshchat.com*.in.freshchat.com*.au.freshchat.com
*.freshworksapi.com*.freshworksapi.com*.freshworksapi.com*.freshworksapi.com
*.webpush.freshchat.com*.webpush.eu.freshchat.com*.webpush.in.freshchat.com*.webpush.au.freshchat.com
s3.amazonaws.coms3.amazonaws.coms3.amazonaws.coms3.amazonaws.com
fc-use1-00-pics-bkt-00.s3.amazonaws.comfc-euc1-00-pics-bkt-00.s3.eu-central-1.amazonaws.comfc-aps1-00-pics-bkt-00.s3.ap-south-1.amazonaws.comfc-apse2-00-pics-bkt-00.s3.ap-southeast-2.amazonaws.com
*.freddyproject.com*.freddyproject.com*.freddyproject.com*.freddyproject.com
*.prod.freddyproject.com*.eu-central-1-prod.freddyproject.com*.ap-south-1-prod.freddyproject.com*.ap-southeast-2-prod.freddyproject.com