If you’ve signed up for Freshchat before April 29, 2021, read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshchat after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
April 29, 2021, continue reading.
How can I integrate Freshchat with WHMCS?
Modified on: Wed, 21 Feb, 2018 at 7:29 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
Sprout
Blossom
Garden
Estate
Forest
Freshchat works on WHMCS. It is quite easy and basic. All you need to do is use FTP or open the 'header.tpl' file on the WHMCS directory then navigate to 'templates/six', depends on what template name you're using, by default is 'six', then edit header.tpl, after that paste the first code ( within HEAD part ) on https://web.freshchat.com/settings/widget. Paste that code within the <HEAD> section.
Then save, after that, open the footer.tpl file, paste the 2nd code ( before /BODY) on the https://web.freshchat.com/settings/widget, Paste that code before the </BODY> section.
Did you find it helpful?
Yes
No
Can you please tell us how we can improve this article?
