We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


  1. Go to Admin > GDPR under Security and Compliance > Users > Search for a user by their name, email address, or other identifiers > Request Data


Once requested, we'll get back to you with an email carrying an export of the user’s data.



Note: User Data can be passed into your CRM or Freshsales or Freshdesk via integration and reported/exported. We do not allow direct User Data export from Freshdesk Messaging