1. Go to Admin > GDPR under Security and Compliance > Users > Search for a user by their name, email address, or other identifiers > Request Data

Once requested, we'll get back to you with an email carrying an export of the user’s data.

Note: User Data can be passed into your CRM or Freshsales or Freshdesk via integration and reported/exported. We do not allow direct User Data export from Freshchat