If you’ve signed up for Freshchat before April 29, 2021, read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshchat after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
April 29, 2021, continue reading.
How can I get the widget content to be displayed in another language?
Modified on: Mon, 22 Oct, 2018 at 11:51 AM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
Sprout
Blossom
Garden
Estate
Forest
You can change the widget content to any language you prefer. To do so, you have to make changes to the code snippet by editing the given text fields. For more information, visit Freshchat developers portal:
https://developers.freshchat.com/#customisation-wgt
Note:
We don’t support native multilingual support for the agent interface yet.
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