We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


Here are the list of domains you have to allow at your end to start using Freshdesk Messaging (formerly Freshchat):


*.freshchat.com
*.freshdesk.com
*.freshsales.com
*.webpush.freshchat.com
*.rtschannel.com
*.freshmarketer.com
*.freshworks.com
*.cloudfront.net
*.s3.amazonaws.com
*.airbrake.io
*.nr-data.net
*.growthscore.io
*.newrelic.com
*.inlinemanual.com
*.heapanalytics.com

*.assetscdn-web.freshchat.com

*.freshworksapi.com

*.freshworksapi.com/

d1od2s4k2ntfj6.cloudfront.net/


Domain to be allowed in your CSP:


*.freshchat.com in script source, CSS source, and iframe source

IN:
https://fc-aps1-00-files-bkt-00.s3.amazonaws.com
AU:
https://fc-apse2-00-files-bkt-00.s3.amazonaws.com
EU:
https://fc-euc1-00-files-bkt-00.s3.amazonaws.com
US:
https://fc-use1-00-files-bkt-00.s3.amazonaws.com

for content within iframe source depending upon your region.


Here are the list of IPs you have to allow at your end to start using Freshchat:


For US accounts

34.231.245.167
34.231.139.135
34.231.139.135
52.201.75.8


For EU accounts

52.29.254.13
18.194.170.216
52.57.253.205