Can I have multiple business hours settings?
Modified on: Wed, 2 Jan, 2019 at 2:18 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Business hours feature is available only from Estate plan. But Groups and Assignment Rules can be used instead for the incoming chats which is available from the Blossom plan.
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