We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

Business hours feature is available only from Estate plan. But Groups and Assignment Rules can be used instead for the incoming chats which is available from the Blossom plan.