We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.
You can integrate your Freshchat account with your Facebook page. The messages sent on Facebook Messenger can be pulled into Freshchat as conversations. However, resolving a conversation in Freshchat does not resolve it on Facebook.