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Solution home Freshchat FAQs General FAQs

When I resolve a conversation in Freshchat it doesn't reflect on Facebook

Modified on: Mon, 6 Jun, 2022 at 3:42 PM

You can integrate your Freshchat account with your Facebook page. The messages sent on Facebook Messenger can be pulled into Freshchat as conversations. However, resolving a conversation in Freshchat does not resolve it on Facebook.