Problem with Payment - Getting payment failed message
Modified on: Wed, 2 Jan, 2019 at 6:08 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
This is probably because you might have used a debit card for your payment. You can pay using your credit card or Paypal account. If you have any queries, please write to firstname.lastname@example.org and our billing team would help you out.
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