- Check the Notification Settings in mobile.
- Check the battery optimization setting for Freshchat app.(set to Don’t optimize)
- Check the notification permission for Freshchat app.
Notifications are not working in the Freshchat mobile app
Modified on: Wed, 2 Jan, 2019 at 6:37 PM
If you’ve signed up for Freshchat after April 9, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before April 9, 2021, continue reading.
If you’ve signed up for Freshchat before April 9, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after April 9, 2021, continue reading.
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