Notifications are not working in the Freshchat mobile app
Modified on: Wed, 2 Jan, 2019 at 6:37 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
- Check the Notification Settings in mobile.
- Check the battery optimization setting for Freshchat app.(set to Don’t optimize)
- Check the notification permission for Freshchat app.
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