If you’ve signed up for Freshchat before April 29, 2021, read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshchat after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
April 29, 2021, continue reading.
API Tokens
Modified on: Mon, 2 Nov, 2020 at 6:22 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
Sprout
Blossom
Garden
Estate
Forest
Generate API Token in Freshchat
You can generate API Tokens from your Freshchat account to access Freshchat APIs.
To do this,
- Go to Admin > API Tokens
- Click Generate Token
You can delete a generated token by clicking on the drop-down next to it.
| Note | Once you generate a token, ensure that you store and transmit it securely as the APIs grant access to all the user and conversation data in your account.
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