Supported languages

For the team member interface we currently support the following languages.

How to localize the messenger UI 

You can localize the Freshchat messenger UI based on your user’s browser locale(language) and app/device language settings. For this you need to change the javascript code snippet that connects your website/app with the Freshchat messenger.

Use the following code snippet to do this.

<!--Body-->
<script>
  function initFreshChat() {
    window.fcWidget.init({
      token: "WEB_CHAT_TOKEN", //Replace with your Freshchat Token by going to Settings > Web Messenger
      host: "https://wchat.freshchat.com",
      locale: "fr"
    });
  }
  function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="https://wchat.freshchat.com/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);
</script>
<!--Body-->

You can also localize the messenger UI based on user selection such as a language drop-down option on your website. You have to use window.fcWidget.user.setLocale(selectedLanguage) to specify the language in this case. 

Use the below code snippet on your website to do this.

<!--Body-->
<script>
  function initFreshChat() {
    window.fcWidget.init({
      token: "WEB_CHAT_TOKEN", //Replace with your Freshchat Token by going to Settings > Web Messenger
      host: "https://wchat.freshchat.com"
      //Widget initialized without locale
    });
  }
  function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="https://wchat.freshchat.com/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);
</script>
<script>
  //Consider a dropdown with id #lang-btn to select the language
  $('#lang-btn').on('change',function() {
    var selectedLanguage = jQuery(this).val();
    //Setting the Widget Locale
    window.fcWidget.user.setLocale(selectedLanguage);//Replace selectedLanguage with preferred language such as ‘fr’
  });
</script>
<!--Body-->