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Knowledge base

Explore how-to's and best practices to use Freshchat

Get Started Activate your Freshchat account, customize the messenger to reflect your brand and invite team members to Freshchat Freshchat Admin Guide Learn all about setting up Freshchat to offer messaging and chatbot-first support for Admins Features in Freshchat Learn about all the features available in Freshchat that will delight your customers Freshchat on Mobile Take your live-chat, messaging, and bots for customer service with Freshchat to your customers wherever they are. Channels Easily integrate all your social channels with Freshchat and delight your customers across your social media. Native Integrations Integrate Freshchat with all your favorite apps and easily delight your customers with information from all your systems in one place. APIs Customize, extend, and enhance Freshchat 's core workflows through powerful APIs that connect with all your preferred apps and systems. Freshchat FAQs Find answers to all your frequently asked questions about Freshchat and get started delighting your customers, fast. Freshchat Analytics Make data-driven decisions using deep insights into your chat conversation, bot performance, bot flows and session consumptions Freshchat Bot builder Build and deploy chatbots on Freshchat without having to code. Provide resolutions and empower customers to help themselves. Freshchat Videos Learn all about using Freshchat with videos that walk you through everything about Freshchat Product Tours Product tour videos that will walk you through Freshchat and what it has to offer. Self Service Tools for Freshchat Creating and managing content using knowledgebase Freshchat- Resolution Path Freshbots - Resolution Path

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