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Freshchat Bot builder
2. The basics of building your first bot
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How to build a simple bot flow with the bot builder
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Configuring dialogs in the bot builder
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What are the different input options available in the bot builder?
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Using Multiselect in your bot conversation
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Configuring conditional flows in the bot builder
3. Advanced configurations
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Languages supported by the bot builder - chatbot flows
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Setting up bots in multiple languages for customers across the world
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Deploying multilingual flows with the bot builder
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Setting up your API Library in the bot builder
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Making use of custom and default properties in the bot builder
4. Choosing the right widget
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Differences between all the deploy options (using the self-service widget, conversations widget & messaging channels)
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A quick introduction to the self-service widget
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What are the input options offered by the bot builder?
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Customizing your self-service widget
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A quick introduction to the conversations widget
5. Channels & Integrations
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Assigning a bot conversations to your agents
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Deploying bots on your website
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Deploying the chatbot on mobile apps via self-service widget & WebViews
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Deploying your bots on your Topics
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Deploying your chatbots on WhatsApp