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If you’ve signed up for Freshchat before April 29, 2021,
read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
Solution home
Hidden from UI
Hallway Lead Bot FAQs
11
Configuring Bots - Best practices
Bots, Campaigns, and Welcome Messages
Bot is not sending messages as per the bot flow. Why?
When does the bot conversation time-out?
Bot Triggers Offline Flow while Agents are Online
See all 11 articles
