Why do you need a Google Translate Key
To enable Live Translate in your Freshdesk Messaging account, you need a Google Translate API Key.
You can get this from your Google Cloud account. If you don’t have a Google Cloud account, you can create one by going here.
Note: You need a paid account to generate a Google Translate API Key. Google allows only paid usage of their translation services. Learn more here.
How to generate a Google Translate API Key
Step 1: Create a new project in your Google Cloud account
Login to your Google Platform Cloud account. Go to Translation API > Click “+” > Create new project.
Step 2: Activate the Google Translate API
Select the New Project. Go to the ‘hamburger menu’ in the left > select API & Services > Dashboard.
From the Dashboard, enable the Translate API. Click Enable APIs and Services > Search for Translate API > Enable it.
Step 3: Create a new key for the Google Translate API
Go to Credentials tab in the left menu. Click on the Create credentials drop-down > select API Key.
You can copy this API key and paste it in your Freshchat account Live Translate Setting page.
Step 4: Restrict your API Key usage and limit
You can restrict the API key you generated to a specific website and control the cost of using Google Cloud Translation services.
Click Restrict Key.
Under Application Restrictions, select ‘None’ and save your settings.
You can define character restrictions. Go to API’s & Services > Dashboard > Cloud Translation API > Quotas. You can modify the character limits here.